1st Line Network Support Engineer - Service Provider

  • £28,000
  • Eastleigh, UK
  • Permanent
  • Enterprise Security
  • Networking Security

Would you like to kickstart your career in cutting-edge network support?

You'll have the opportunity to join a dynamic managed service provider specialising in state-of-the-art networks, security, and cloud solutions. As they go on a significant growth journey post-acquisition, this is your chance to be a key player in their expansion.

You'll become an expert in leading network and security technologies, including Cisco, Palo Alto, Juniper, ZScaler, F5 LTM/GTM, Infoblox, and Velocloud.

  • You'll gain hands-on experience providing 1st line network support across a diverse range of technologies such as Fortinet, Cisco, Palo Alto, Azure, and Zscaler.
  • You'll have the opportunity to triage issues to 2nd line support, honing your troubleshooting skills and deepening your technical expertise.
  • You'll work collaboratively, addressing customer concerns over the phone and via email, enhancing your communication and problem-solving abilities.

This role offers a competitive salary of £28,000 and the flexibility to work in Eastleigh two days a week.

If you're interested in this opportunity, apply here!


  • Triaging to 2nd line
  • Dealing with issues over the phone and via email 

Experience & Skills 

  • Passionate about learning networks and security
  • ideally 1 year support experience or degree in IT/networks

Salary Details  

  • £28,000
Zack Mount Head of Network Security (EMEA)

Apply for this role