3rd Line IT Support Engineer - Systems Integrator

Looking to take the next step as a 3rd Line IT Support Engineer? Join the ranks of a leading Microsoft partner in the UK, where innovation meets expertise. The company deliver technology solutions that drive business success through secure digital transformation, partnering with organizations that trust them to design, provision, and support the technology that underpins their operations. 

They are committed to exceptional service, using a methodical approach to systems design and implementation tailored to clients' needs. With integrated solutions delivered across the UK and internationally, they have earned a reputation for building strong, long-lasting partnerships.

Become part of a close-knit team that extends their camaraderie beyond office hours, fostering a supportive and social environment. Ready to take the next step? Apply today, and let’s discuss your future!

Responsibilities: 

• Assume responsibility for a diverse range of IT tasks, including the construction, maintenance, and monitoring of workstations, servers, network equipment, and cloud solutions. 
• Provide 3rd line support within a collaborative 3-tier support team, you will leverage your minimum of 2 years' experience in an IT role, coupled with robust infrastructure skills. 
• Engage with our client's valued customers, cementing our reputation for outstanding service delivery.

Required Skills/Qualification: 

• Proven experience within a managed service provider (MSP) environment.
• Minimum of 2 years' experience in an IT role.
• Proficiency in at least 2 of the following Microsoft technologies, Microsoft 365 (Exchange Online / Azure Active Directory / Endpoint Manager).
• Azure IaaS.
• Windows Server 2012 R2 / 2016 / 2019 & 2022.

Benefits: 

• Comprehensive private healthcare coverage to safeguard your well-being.
• Medicash back for added financial security.
• Enjoy your special day with a birthday off and a thoughtful gift voucher.
• Embrace a healthy work-life balance with flexible working arrangements.

Salary:

• £50,000.

Location:

• Liverpool or London – Office-based 3 times per week.