Change Delivery Manager - System Integrator and Partner
1565043
Posted: 01/07/2025
- £400PD - £475PD
- Liverpool Street
- Contract
- 400
- Contract
- Enterprise Networking Contract
We are looking for a dedicated Change Delivery Manager to ensure the smooth and successful implementation of approved changes during scheduled change events, often conducted out-of-hours overnight.
The role involves coordinating resources, minimising resistance, and continuously improving change processes while adhering to pre-approved parameters from the Change Advisory Board (CAB).
Contract Details:
- Location: Liverpool Street
- Day Rate: £400PD - £475PD
- IR35 Determination: Outside IR35
- Duration: 3/6 Months
- Customer site: Yes
Key Responsibilities:
- Confirm change event schedules with Project Managers.
- Verify readiness of mitigation plans with Technical Leads.
- Communicate change plans and provide regular updates to stakeholders.
- Notify stakeholders about the status of change events (start, stop, or reschedule).
- Escalate issues to Technical Leads, Network Managers, or Systems Managers as needed.
- Provide support during night change events.
- Own and manage rollback plans, escalating to Team Managers when required.
- Identify and escalate potential resistance to appropriate management levels.
- Monitor progress of change events to ensure smooth execution.
- Report post-change results to the CAB, including status (pass, fail, or rescheduled).
- Collate and store all change-related documentation (session logs, verification documents) in the project library.
Qualifications:
- Bachelor’s degree in Information Technology, Project Management, or a related field.
- Certifications: ITILv4 Practitioner and Change Management Practitioner.
- Minimum 7 years experience in Change Management within a service delivery environment.
Skills:
- Strong problem-solving and critical-thinking abilities.
- Proven ability to manage multiple change events simultaneously.
- Excellent interpersonal, leadership, and communication skills.
- Proficiency with service management software tools.
- Strong understanding of change management principles and methodologies
If you are interested in this opportunity, apply today!

Joe James
Director of Contract Services