Desktop Support Engineer - Consultancy

A leading consultancy firm has partnered with a major IT Infrastructure team to hire a Desktop Support Engineer on an initial 6-month contract, based onsite in Rugby. This role offers an excellent opportunity to work in a fast-paced, customer-facing environment delivering hands-on technical support, troubleshooting hardware and software issues, and ensuring smooth daily IT operations. 

If you're a proactive support professional ready to make an immediate impact, apply now.

Key Responsibilities:

• Provide technical support for desktops, laptops, and tablets, including Windows 10 builds and refurbishments.
• Install and configure OS and applications via SCCM; manage Active Directory and CMDB records.
• Handle patching, imaging, antivirus, and full device lifecycle support.
• Troubleshoot O365 and user issues; assist with first-line application installations.
• Maintain documentation, support audits, and assist with hardware deployment and IT projects.

Skills/Must have:

• Strong hands-on experience with desktop/laptop support, Windows OS, tablets, and O365 products.
• Proficient in troubleshooting hardware/software issues and providing remote technical assistance.
• Working knowledge of device security, antivirus solutions, and endpoint management.
• Excellent problem-solving abilities, documentation skills, and customer-oriented communication.
• Ability to work independently in a client-facing role and contribute effectively within a team environment.

Benefits:

• View to Extension

Salary:

• Up to £220 (Inside IR35)