Broadcast Support Engineer - Media

Are you a budding Broadcast Systems Support Engineer looking to kickstart or advance your career with a global news leader? We're partnering with a highly respected and well-known Broadcast Media Company to find a talented individual to join their dynamic team, playing a crucial role in ensuring the seamless operation of their cutting-edge broadcast systems. 

This is an incredible chance to immerse yourself in the fast-paced world of news, sports, and general broadcasting, gaining hands-on experience with a wide variety of technologies and projects. You'll not only provide vital operational support but also have genuine opportunities to contribute to exciting system upgrades and new implementations.

This role is primarily support-focused, ensuring the smooth operation of critical broadcast systems, with opportunities to integrate with project teams on system upgrades and new implementations.

If you are interested in this opportunity, get in touch and apply today!

Responsibilities:

• Diagnose and resolve faults on nonlinear studio and field broadcast systems.
• Provide comprehensive support for content ingest, editing, production asset management, and integration with other production systems.
• Configure and maintain system, PC, and server settings.
• Support studio facilities, including cameras, sound, and distribution equipment.
• Liaise confidently and effectively with manufacturers to minimise service disruption and ensure timely repairs.
• Collect and analyse system logs, escalating issues to appropriate personnel or manufacturers as needed.
• Report major issues clearly and concisely in overnight handovers to Technology and business stakeholders.
• Develop strong working relationships with technical and editorial operators to facilitate efficient fault diagnosis.
• Collaborate with product specialists on system upgrades and enhancements.
• Manage the return of faulty equipment to manufacturers.
• Monitor and maintain optimal spare parts levels in the support store.
• Work flexibly as part of a shift rota to ensure continuous support coverage.

Skills/Must have:

• Broadcast engineering/ systems engineering experience. (A placement year will suffice)
• Broadcast qualification to degree level
• Support experience as a whole

Nice to have:

• Large-scale systems - AVID inews in particular
• IP Networking experience
• SMPTE 2110 protocol experience
• EVS Cerebrum Router Control
• Studio equipment - vision mixers (Grass Valley ideally)
• Understanding of how a broadcast chain fits together in an environment - gallery's vision mixer, mcr, cameras and sound

Salary: 

• £40,000 - £50,000 per annum