Data Centre Support Technician - Systems Integrator

Looking to advance in a high-performance network engineering environment? Apply now!

A leading European data centre and IT infrastructure provider, renowned for delivering secure, high-availability colocation, cloud, and managed services, has built a strong reputation for technical excellence and customer trust. With state-of-the-art facilities, ISO-certified processes, and a proven track record supporting mission-critical systems, the organisation serves clients across finance, technology, and enterprise sectors. Continuous investment in cutting-edge infrastructure and green energy initiatives has positioned it as a trusted partner for businesses requiring resilient, scalable, and sustainable IT solutions. 

Ready to contribute to one of Europe’s leading IT infrastructure providers? Apply now!

Responsibilities:

• Perform hardware installation, maintenance, and troubleshooting, including servers, storage systems, PDUs, and networking equipment.
• Carry out rack and stack duties, cabling, and structured build work for new and existing deployments.
• Provide remote hands support for customers, including reboots, component swaps, cabling checks, and diagnostics.
• Support both internal teams and external customers through ticket- and email-based communication.
• Assist with customer hardware deployments onsite, ensuring clean, accurate, and secure installation.
• Monitor and maintain data centre infrastructure in line with operational standards.
• Contribute to process improvements, documentation, and small internal development tasks.
• Participate in data centre tours and customer visits as required.
• Collaborate closely with a multi-shift operations team to ensure smooth 24/7 facility coverage.

Skills/Must have:

• Background in IT support, data centre operations, or related technical environment.
• Hands-on experience with:
• Hardware installation and troubleshooting
• Cabling and rack setup
• Basic Linux command-line usage
• Strong understanding of physical infrastructure components (servers, PDUs, power, cooling basics).
• Ability to work independently and follow precise operational procedures.
• Fluent in German (customer-facing requirement).
• Comfortable working with ticketing systems and written communication.
• Must be willing to perform physical tasks such as lifting equipment, installing hardware, and navigating data hall spaces.

Benefits:

• Opportunities for skill development, training, and exposure to enterprise-level infrastructure.
• Additional €10,000 shift allowance

Salary:

• €48,000–€60,000