Are you looking for an exciting new opportunity?
Join a leading global provider of wireless solutions, delivering LTE/5G Fixed Wireless Access and Managed Starlink connectivity to enterprises worldwide. Founded in 2015, this organization has expanded operations across APAC, Europe, and the Americas, offering ultra-reliable and flexible connectivity where traditional wired networks fall short, supporting branches, retail stores, remote locations, and the maritime sector. With a dedicated team of over 100 professionals from nearly 20 nationalities, the company provides seamless service and support for wireless WAN solutions to enterprises, carriers, and MSPs.
If you’re driven by purpose and want your work to power systems people rely on when it matters most, this is where you belong. Apply now!
Key Responsibilities
- Lead and develop a small, highly technical Customer Engineering team
- Act as the technical lead in pre-sales engagements and customer evaluations
- Validate new products, releases, and features prior to customer deployment
- Oversee 1st to 4th line customer support and issue resolution
- Plan and execute product trials, demonstrations, and field deployments
- Deliver technical training to customers and partners
- Act as the escalation point for complex customer and system-level issues
- Provide feedback to engineering teams based on real-world customer use cases
Essential Requirements
- Ability to follow hybrid working model with approximately 50 percent office or lab presence
- Ability to travel internationally to support customers and deployments
- 10+ years in a relevant technical engineering or systems role
- Strong understanding of wireless system deployment and data networking
- Hands-on experience with L2 and L3 networking concepts
- Proven experience leading or mentoring technical teams
- Strong customer-facing communication and stakeholder management skills
Desirable Skills/Experience
- Background in rail communications or tactical defence networks
- Experience working with military or government customers
- Ex-military backgrounds such as Royal Signals are strongly valued
- Experience acting as a technical authority or customer-facing engineering lead
Benefits
- Private medical insurance
- Health cash plan
- Life assurance
- Share options in a VC-backed business
- Long-term career growth in a rapidly scaling technology company
- 60 GHz mmWave wireless systems
- WiFi-based networking technologies adapted for high-speed rail and defence
- Data networking including L2 switching, VLANs, and L3 routing
- High-performance, mobility-focused wireless systems
Salary
- Salary £80,000 to £90,000 per annum
