Junior Systems Engineer - System Integrator

Join a fast-growing Managed Service Provider based in Mississippi, known for delivering high-quality IT solutions to a wide range of clients. This is a hands-on, client-facing role offering exposure to everything from daily help desk support to complex network and infrastructure projects. The team is seeking a Junior Systems Engineer with a solid technical foundation, strong problem-solving skills, excellent communication abilities, and a proactive, customer-focused mindset to support a variety of IT environments.

Ready to kick-start your IT career in a dynamic, growth-driven environment? Apply now and be part of a team that values learning, collaboration, and innovation.

Key Responsibilities & Duties:

• Provide help desk support via phone, remote tools, and onsite visits
• Lead and support new client onboarding and project rollouts
• Deliver end-user training and technical guidance
• Manage email hosting solutions and troubleshooting
• Perform desktop, hardware, and software maintenance
• Support and maintain network infrastructure and perform routine health checks
• Implement and monitor client backup and disaster recovery solutions
• Conduct hardware/software upgrades and system migrations
• Provide on-call support on a rotating schedule
• Travel to client sites across Mississippi as needed

Educational & Experience Requirements:

• High school diploma or equivalent (GED/High School Equivalency Diploma) required
• Emphasis in Computer Science, Information Technology, or Information Systems preferred
• Minimum 5 years of relevant IT support experience, ideally in an MSP environment

Key Skills & Competencies:

• Strong communication and customer service skills
• Self-motivated, detail-oriented, and able to work independently
• Ability to professionally represent the company with clients onsite and remotely

Proficiency with:

• Google Workspace & Microsoft 365
• Microsoft Entra ID (Azure AD)
• Remote monitoring & management tools (e.g., NinjaOne, ConnectWise Automate, Kaseya)
• Microsoft Windows & Apple macOS operating systems
• Microsoft Office applications
• Mobile platforms, including Android and iOS

Advanced knowledge of:

• Windows Server technologies (Active Directory, Group Policy, DNS/DHCP, etc.)
• Network infrastructure (LAN/WAN/VLAN, firewalls, switches, security policies)
• Virtualization platforms (Microsoft Hyper-V and/or VMware)

Work Environment & Physical Demands:

• Standard office environment with occasional fieldwork
• Use of computers, phones, and general office equipment is routine
• Must be able to lift, move, or install IT equipment as needed
• Reliable transportation required for client site visits

Salary:

• Competitive salary based on experience