Network Engineer (L2) - Consultancy

Looking for your next opportunity in network infrastructure?

Join a global technology services provider that has spent over two decades helping ambitious organizations connect their people, systems, and ideas. Building on this strong foundation, the organization is advancing Enterprise AI and proprietary solutions designed to simplify complex operations across cloud to turn data into insight and strategy into action. Each year, teams resolve approximately millions of service requests, manage thousands of assets, and support infrastructure that powers nearly half of of the world’s data centers. This organization is building a new Network Operations Centre team in Kuala Lumpur to support one of the world’s most advanced data centre network environments.

Apply today to leave a global footprint!

Key Responsibilities:

• Monitor and support data centre network infrastructure across routing and switching platforms
• Act as a primary point of contact for network incidents and operational issues
• Perform Layer 1 to Layer 3 fault isolation and troubleshooting
• Manage incidents in line with defined service level agreements
• Escalate and collaborate with cross functional teams and vendors to restore services
• Maintain accurate documentation of incidents, resolutions, and network changes
• Follow established operational procedures and contribute to process improvements
• Support network moves, adds, and changes within the data centre environment
• Contribute to monitoring optimisation, reporting, and automation initiatives

Required Skills and Experience:

• Experience within a Network Operations Centre or large scale network operations environment
• Strong understanding of networking fundamentals including IP addressing, VLANs, routing, and switching
• Hands on exposure to Cisco, Juniper routing and switching technologies
• Experience using network monitoring and ticketing systems
• Ability to diagnose and isolate network issues across physical and logical layers
• Strong documentation and communication skills

Preferred Qualifications

• CCNA, JNCIA, or equivalent network certifications
• Experience within a telecom, service provider, hyperscale, or major enterprise environment
• Exposure to automation, scripting, or monitoring optimisation

Salary:

• 6,000 MYR