Network Operations Engineer L2 / L3 - MSP

We are partnered with a global IT managed services and technology solutions provider that helps some of the world’s most recognisable and innovative organisations optimise their technology environments. They deliver end-to-end IT support, cloud and infrastructure services, digital workplace solutions, and enterprise AI capabilities that drive operational efficiency, innovation and business growth. With a strong consultancy ethos and a global delivery model, Astreya partners with clients to transform complex IT challenges into strategic advantages. 

They are now seeking a Network Operations Engineerwho will be responsible for the operation, maintenance, and troubleshooting of optical and IP networks. This role requires strong technical expertise, independence, and meticulous attention to detail. The engineer will handle a variety of complex network issues with minimal supervision, applying sound judgment and innovative solutions to ensure optimal network performance and reliability.

If you are interested in this opportunity and want to find out more, get in touch and apply today. 

Key Responsibilities

• Manage and optimise network hardware to maintain performance, capacity, and reliability.
• Perform daily troubleshooting across multi-vendor environments, resolving software and hardware issues.
• Address network traffic anomalies and respond to inquiries from cross-functional teams (XFNs) and partners.
• Collaborate with vendors and internal teams to promptly resolve network-related problems.
• Conduct root cause analyses (RCA) for outages and deliver detailed incident reports with corrective actions.
• Partner with service providers, colocation facilities, and global XFNs to ensure seamless network operations.
• Support infrastructure initiatives and contribute to the design and implementation of new network projects.
• Perform other related tasks as assigned to support overall network reliability and operational excellence.

Required Qualifications & Skills

• Bachelor’s degree (B.S./B.A.) in a relevant field and 5–8 years of related experience, or an equivalent combination of education and experience.
• Proven experience with optical networking (DWDM, CWDM) and IP networking protocols (IPv4/IPv6, MPLS, BGP, OSPF).
• Strong analytical and problem-solving skills, with sound judgment in selecting appropriate methodologies.
• Deep understanding of fibre-optic technologies, including cable and connector types, optical components, and transport systems.
• Demonstrated experience in preparing RCA reports for network and server outages.
• Excellent communication skills, with the ability to collaborate effectively with global service providers, colocation facilities, and ISPs.

Preferred Qualifications

• Experience working in multi-vendor network environments.
• Professional certifications such as CCNA, CCNP, JNCIA, JNCIP, OCA, or equivalent.
• Physical Demands & Work Environment
• Ability to perform standard office tasks, including extended periods of sitting or standing.
• Proficiency in using computers and standard office equipment.
• Effective communication skills for collaboration and coordination across teams.
• Occasional repetitive motion involving wrists, hands, and fingers.

Salary and Package: 

• €55,000
• Health
• Bonus