NOC Technician - IT Services and Provider
- Up to €30,000 gross per annum (RAL)
- Modena, Italy
- Permanent
- 300000
- Enterprise
- Enterprise Networking
We are partnered with a well-established IT services and consulting provider, specialising in supporting businesses through end-to-end digital transformation. With over a decade of experience, they partner with organisations of all sizes to design, implement, and manage tailored technology solutions across areas such as cloud, cybersecurity, networking, and infrastructure. Operating with a strong consultative approach, they work closely with clients to understand their business challenges, optimise processes, and drive efficiency through scalable, secure solutions.
You will play a key role in ensuring smooth IT operations, resolving technical issues efficiently, and contributing to continuous service improvement.
This is a fantastic opportunity to get hands-on exposure to a wide range of IT and network technologies with technical training and professional development at your fingertips.
If you are interested in learning more, get in touch and apply today!
Responsibilities:
- Provide IT and Network Support across business systems and infrastructure
- Deliver first-line and/or second-line support within a Service Desk environment
- Troubleshoot and resolve Windows and Linux-based technical issues
- Support end users with hardware, software, and system-related queries
- Ensure timely resolution of incidents while maintaining high levels of customer service
- Communicate effectively with internal stakeholders and provide clear technical guidance
- Assist with network-related support tasks as required
Skills/Must have:
- Previous IT Support and/or Network Support experience
- Strong customer service skills
- Experience with Windows and Linux troubleshooting
- Service Desk experience
- Basic networking knowledge
Nice to have:
- Network support experience (any vendor, e.g., Cisco LAN/WAN)
- Relevant technical certifications
Benefits:
- €7 meal vouchers
- Technical training opportunities
- Private health insurance
Salary:
- Up to €30,000 gross per annum (RAL)