Senior Account Executive - System Integrator

A fast-growing Managed Services Provider (MSP) and Value-Added Reseller (VAR) is seeking a Senior Account Executive to drive business growth across hardware, software, and managed IT services. This role is ideal for a strategic, client-focused professional with a strong understanding of IT infrastructure, cloud technologies, and cybersecurity.

You’ll act as a trusted advisor—guiding clients through the solution lifecycle from initial discovery through to post-sale success. This includes identifying opportunities, developing tailored solutions, and ensuring long-term client satisfaction. Success will be measured by pipeline development, revenue generation, client retention, and the consistent delivery of high-value outcomes.

Ready to lead strategic accounts and deliver results in a fast-paced tech environment? Apply now and take your sales career to the next level.

Key Responsibilities:

Client Relationship Management

• Build, manage, and grow relationships with prospective and existing clients across SMB and mid-market segments.
• Conduct thorough business discovery to understand client objectives, pain points, and IT environments.
• Position managed services, infrastructure, and cloud solutions in alignment with client business goals.
• Serve as the main point of contact throughout the client lifecycle, maintaining proactive communication and ensuring client success.

Sales Execution & Pipeline Management

• Own the full sales cycle—from prospecting and qualification through proposal, negotiation, and close.
• Develop and present compelling proposals and solution overviews that clearly communicate value and ROI.
• Accurately manage pipeline and opportunity tracking through CRM tools to ensure sales activity transparency and forecast reliability.
• Collaborate with internal engineering and delivery teams to ensure the feasibility and alignment of proposed solutions.

Customer Experience & Retention

• Ensure a seamless transition from sales to service delivery through clear internal handoffs and customer communication.
• Follow up regularly with clients post-sale to drive satisfaction and identify new opportunities for upsell or cross-sell.
• Monitor client engagement and proactively address potential risks to ensure high retention rates.
• Advocate for clients internally, sharing insights that help shape service improvements and offerings.

Collaboration & Growth

• Work closely with the Sales Director and CRO to contribute to territory planning, goal setting, and strategic initiatives.
• Provide feedback to marketing and leadership based on field experience and customer insights.
• Represent at industry events, networking opportunities, and vendor engagements.
• Stay current with IT trends, emerging technologies, and vendor programs to bring innovative solutions to clients.

Success Criteria

• Meet or exceed sales quotas across hardware, software, and managed services.
• Maintain a healthy and well-documented pipeline with accurate sales forecasting.
• Ensure high levels of client satisfaction and retention through consistent follow-through and problem-solving.
• Deliver proposals and solutions that are technically sound, aligned with client needs, and profitably priced.
• Represent with professionalism and integrity, fostering a positive reputation in the market.

Skills/Must have:

• Bachelor’s Degree (preferred)
• 5+ years of successful B2B outside sales experience in IT services, MSP, or VAR environments
• Proven track record of consultative selling and closing complex IT solutions
• Strong understanding of modern IT architecture including cloud, networking, security, and end-user support
• Familiarity with CRM platforms and sales process frameworks
• Excellent communication and presentation skills with both technical and executive audiences
• Self-starter with a proactive and strategic mindset, capable of managing a full sales cycle independently

Benefits:

• Competitive base salary plus uncapped commission 
• Health, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) with employer match
• Unlimited PTO and company holidays
• Hybrid/remote work flexibility
• Home office set-up stipend
• Ongoing professional development and training support

Salary: 

• 80-100K Base (OTE is 12-18% commission range)