Senior Telephony Engineer - Systems Integrator

Ready to make an impact by helping organizations navigate complex digital transformations and deliver world‑class technology solutions?

Join a technology innovator specialising in information technology consultancy and digital services that empower businesses to modernise, optimise, and secure their operations. They provide end‑to‑end IT expertise spanning digital transformation, data and analytics, cybersecurity, managed services, cloud and platform support, and software development for organisations around the world. This is a team driven by problem‑solving, forward‑thinking strategies, and a commitment to delivering reliable, scalable technology that fuels growth and operational excellence.

Step into a role where your work drives real change, strengthens digital capabilities, and places you at the forefront of modern IT solutions and innovation!

Key Responsibilities:

• Design, implement, and support enterprise voice solutions
• Configure and troubleshoot Cisco CUBEs and complex dial plans
• Provide high-level and low-level designs (HLDs/LLDs) for voice platforms
• Support SIP environments and lead fault diagnosis and resolution
• Deliver and support Microsoft Teams Direct Routing solutions
• Manage and maintain Cisco CUCM environments
• Support analogue and legacy telephony infrastructure
• Contribute to structured cabling and telephony wiring activities
• Work collaboratively within a large programme team
• Ensure solutions align with best practice, security, and performance standards

Essential Skills & Experience:

• Strong experience with Cisco CUBE, CUCM, and enterprise voice platforms
• Proven ability to design and manage complex dial plans
• In-depth knowledge of SIP and voice troubleshooting
• Hands-on experience with Microsoft Teams Direct Routing
• Solid understanding of analogue telephony technologies (gateways, MDF, Krone, etc.)
• Knowledge of structured cabling and voice infrastructure
• Experience producing HLDs and LLDs for complex solutions
• Good understanding of networking and routing protocols
• Track record of working on large-scale programmes with multiple workstreams
• Excellent communication and stakeholder management skills

Preferred Skills:

• Experience within the Energy sector
• Previous involvement in major transformation or migration programmes
• Ability to build and maintain strong relationships across technical and non-technical teams
• Self-motivated with a strong sense of ownership and accountability
• Comfortable working in fast-paced, complex environments

Contract Details:

• Location: UK-wide (occasional travel required)
• Contract Length: 6–12 months
• Start Date: Within the next few weeks

Salary:

• Rate: £400–£450 per day