1st Line Support Engineer - Managed Service Provider

  • Starting from £25,000
  • Stoke-on-Trent, Staffordshire
  • Permanent
  • 30000
  • Enterprise Security
  • Networking Security

Join the Frontline of Innovation: as a 1st Line Support Engineer

Embark on a career with a leading defence specialist managed service provider, where innovation meets purpose. They harness cutting-edge technologies, including VMWare, Cloud, and IT infrastructure solutions, to safeguard the nation's security.

Experience unparalleled growth from day one with a comprehensive training and progression plan. They're committed to investing in your development, offering certification sponsorship and a clear career trajectory.

As a 1st Line Support Engineer, you'll be at the forefront of mission-critical operations. 


  • Oversee responsibilities spanning O365, Servers, VMWare, Firewalls, and Active Directory.
  • Ensure seamless functionality and robust security measures across systems.


  • While some 1st line support experience is essential, we welcome individuals with a passion for technology and a drive to excel.
  • Education: A degree in a relevant field is mandatory, showcasing your commitment to excellence and your ability to tackle complex challenges.
  • Clearance: To uphold our commitment to security, we require individuals eligible for SC clearance. If you possess the qualities necessary for this role, they'll handle the clearance process, ensuring you're equipped for success.


  • Competitive Salary: Starting at £25,000 with the potential for rapid advancement.
  • Professional Development: Access ongoing training, certification sponsorship, and mentorship opportunities.
  • Purpose-Driven Work: Contribute to projects that make a tangible difference in national security.
  • Collaborative Culture: Join a supportive team dedicated to innovation and excellence.


  • Stoke-on-Trent, Staffordshire

Embrace the opportunity to work in a dynamic environment surrounded by like-minded professionals and apply today! 

Zack Mount Head of Network Security (EMEA)

Apply for this role