Network Connectivity Engineer - Telecom Service Provider

We are partnered with a provider of technology solutions that drive business success through secure digital transformation to organisations that trust them to be their partner of choice to design, provision and support the technology that underpins their operations. 

With an innovative solution portfolio, combined with a client-centric approach, they are now looking for a Network Connectivity Engineer who will concentrate on the customer's experience with fault diagnostics and provisioning. 

If you are interested in this opportunity and want to learn more, we encourage you to apply today! 

Responsibilities:

• Proven track record in Network Projects, Operations, and support.
• Be able to demonstrate a strong technical understanding of diagnosing faults and provisioning hardware orders
• Log customer Support issues and triage fault issues with suppliers and engineering teams effectively and quickly
• Manage technical inquiries in relation to wireless routers, data connectivity, and networking
• Supporting the provisioning team in understanding the design requirements of orders
• Producing LLD (Low-Level Design) documents for complex provisioning orders
• Good understating of Landlines, Broadband, Fibre, and VoIP Services
• Core IP Networking; Routing, LAN services (DHCP, DNS, TFTP etc)

Experience needed:

• Gamma, 
• Open Reach lead-lines - WLR, SIP, Teams DR, Hosted Telephony and Network-based products (SOTAP/SOGEA, EFM, EoFTTC/GEA, Fibre Lease Line
• MPLS/SDWAN
• Ticketing
• Troubleshooting  

Benefits:

• Pension
• Annual leave
• Bonus 

Salary:

• £30,000