Network Engineer - Consultancy

As a Level 2 Network Engineer specializing in Cisco Routing & Switching (R&S) and Cisco Wireless technologies, you will play a critical role in ensuring the stability, security, and optimal performance of our clients' network infrastructures. You will work as part of a dynamic team to provide proactive monitoring, troubleshooting, and resolution of network-related incidents and service requests. 

This position requires strong technical expertise in Cisco R&S and Wireless technologies, excellent problem-solving skills, and the ability to thrive in a fast-paced, customer-focused environment.

If you are interested in learning more about this opportunity, apply today! 

Responsibilities:

• Network Monitoring and Maintenance:
  • Proactively monitor network infrastructure using tools such as Cisco Prime Infrastructure, SolarWinds, or similar platforms.
  • Perform regular health checks, firmware upgrades, and patch management for Cisco R&S and Wireless devices.
  • Ensure network availability, reliability, and performance meet Service Level Agreements (SLAs) and industry best practices.
• Incident Management and Troubleshooting:
  • Respond to network-related incidents escalated from Level 1 support teams and troubleshoot issues to resolution.
  • Utilize technical knowledge and diagnostic tools to identify and resolve network connectivity, performance, and security issues.
  • Document troubleshooting steps, resolutions, and root cause analysis for future reference and knowledge sharing.
• Change Management:
  • Assist in the planning, implementation, and documentation of network changes, including configurations, upgrades, and migrations.
  • Follow established change management processes and procedures to minimize disruption to client environments.
• Customer Support and Communication:
  • Provide timely and professional communication to clients regarding incident status updates, resolution timelines, and post-incident reports.
  • Collaborate effectively with internal teams and external vendors to ensure timely resolution of escalated issues and customer satisfaction.
• Technical Expertise and Knowledge Sharing:
  • Stay current with industry trends, technologies, and best practices related to Cisco R&S and Wireless technologies.
  • Share knowledge and expertise with team members through training sessions, documentation, and mentorship.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Cisco certifications such as CCNA, CCNP (R&S or Wireless), or equivalent experience.
• Minimum of 3 years of experience in network engineering roles with a focus on Cisco R&S and Wireless technologies.
• Proficiency in configuring, troubleshooting, and maintaining Cisco routers, switches, wireless controllers, and access points.
• Strong understanding of TCP/IP networking, routing protocols (e.g., OSPF, BGP, EIGRP), VLANs, and subnetting.
• Experience with network security principles and technologies (e.g., firewalls, VPNs, ACLs).
• Familiarity with network monitoring and management tools such as Cisco Prime Infrastructure, SolarWinds, or equivalent.
• Excellent problem-solving skills and the ability to work effectively under pressure in a fast-paced environment.
• Strong communication skills, both verbal and written, with the ability to interact professionally with clients and internal teams.

Benefits:

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development through training and certifications.
• Collaborative and inclusive work environment with a focus on teamwork and innovation.

Location: 

• Salt Lake City, UT - On site

Salary: 

• $120,000