Our client is laser-focused on customer experience and seeking a good technical consultant who takes a consulting-by-doing approach to help end-users use technology to make their jobs easier and their lives better!T
The team consists of highly capable individuals who drive wins for their managed services customers on the latest cloud and modern development technologies.
You will be joining a business that prides itself on fostering an incredible workplace. They believe that they'd be nothing without our fantastic team, which is why we make sure to focus a lot of time and energy on helping them build the culture!
- MSP Experience: Leverage previous Managed Service Provider (MSP) experience to excel in the role.
- Customer Assistance: Demonstrate enthusiasm for assisting people and providing exceptional support.
- Support Ticket Management: Respond promptly to support tickets from end-users.
- Problem Resolution: Take charge of resolving high-level endpoint issues for end-users.
- Networking Expertise: Apply networking expertise to troubleshoot and resolve complex networking problems.
- Private Health Insurance