3rd Line IT Support Engineer - Microsoft partner

  • £50,000 + Benefits
  • Liverpool – Office-based 3 times per week
  • Permanent
  • 50000
  • Enterprise Security
  • Networking Security

Launch your career at a leading Microsoft partner in the UK, where innovation meets expertise and your future unfolds.

Immerse yourself in cutting-edge Microsoft technologies, including Azure, and shape the future of IT solutions. Join a close-knit team that extends its camaraderie beyond the office, fostering a supportive and social environment.

Work in a vibrant, music-filled workspace where a family-like culture thrives.  Embark on a career trajectory where progression from 3rd line support to technical leadership or project engineering is not just a possibility, but an expectation.


  • Construction, maintenance, and monitoring of workstations, servers, network equipment, and cloud solutions.
  • Providing 3rd-line support within a collaborative 3-tier support team.
  • Close collaboration with our client's valued customers in a Managed Service Provider (MSP) environment
  • Nurture client relationships and uphold our reputation for outstanding service.

Skills/Must Have:

  • Utilizing a minimum of 2 years' experience in an IT role and solid infrastructure skills.
  • Passion for IT and a continuous drive to hone your skills.
  • Excellent interpersonal skills to nurture client relationships.
  • Proven experience within a managed service provider (MSP) environment.
  • Proficiency in at least 2 of the following Microsoft technologies:
      • Microsoft 365 (Exchange Online / Azure Active Directory / Endpoint Manager)
      • Azure IaaS
      • Windows Server 2012 R2 / 2016 / 2019 & 2022


  • Comprehensive private healthcare coverage to safeguard your well-being.
  • Medicash back for added financial security.
  • Enjoy your special day with a birthday off and a thoughtful gift voucher.
  • Embrace a healthy work-life balance with flexible working arrangements.


  • £50,000


  • Liverpool – Office-based 3 times per week

Join this team in driving innovation, delivering excellence, and shaping the future of IT solutions with our esteemed client. Apply now and become an integral part of their dynamic team!

Zack Mount Head of Network Security (EMEA)

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