Cisco UC Specialist - IT Solution Provider

  • €65,000-€100,000r - depending on expereience
  • Bavaria - Munich & Nuremberg - Hybrid
  • Permanent
  • 60000
  • 100000
  • Enterprise
  • Enterprise Networking

We are seeking a a CCIE Certified Cisco Unified Communications (UC) Specialist who is a highly skilled professional and will be responsible for designing, implementing, and maintaining Cisco Unified Communications solutions. 

We are seeking a specialist who possesses expert-level knowledge in Cisco Unified Communications technologies, with a focus on delivering robust and scalable UC solutions. The role involves collaborating with cross-functional teams, troubleshooting complex issues, and ensuring the optimal performance of UC systems.

If you want to find out more about this opportunity, apply today!


  • Design and Implementation.
  • Design, configure, and implement Cisco Unified Communications solutions based on business requirements.
  • Develop detailed technical documentation for UC designs and implementations.
  • Ensure the integration of UC components, such as Cisco Unified Communications Manager, Unity Connection, IM and Presence, and collaboration endpoints.
  • Optimize and fine-tune Cisco UC networks for performance, scalability, and reliability.
  • Conduct network assessments and recommend enhancements to improve overall UC system efficiency.
  • Troubleshooting and Support:
      • Diagnose and resolve complex technical issues related to Cisco UC solutions.
      • Provide advanced support for incidents and service requests, collaborating with other technical teams as needed.
  • Security and Compliance:
      • Implement security best practices for Cisco UC environments.
      • Ensure compliance with industry regulations and company policies related to UC systems.
  • Upgrades and Patch Management:
      • Plan and execute upgrades of Cisco UC software and hardware components.
      • Perform routine maintenance activities, including patch management and firmware upgrades.
  • Collaboration and Communication:
      • Collaborate with cross-functional teams to understand business requirements and translate them into effective UC solutions.
      • Communicate technical information to non-technical stakeholders in a clear and understandable manner.

Skills/Must Have: 

  • CCIE certification in Collaboration or Voice is required.
  • Extensive experience in designing and implementing Cisco Unified Communications solutions.
  • In-depth knowledge of Cisco UC technologies, including Unified Communications Manager, Unity Connection, IM and Presence, and collaboration endpoints.
  • Strong understanding of network protocols, security, and quality of service (QoS) in a UC environment.
  • Excellent troubleshooting skills and the ability to analyze and resolve complex UC issues.
  • Familiarity with industry best practices and compliance standards for UC systems.


  • Pension 
  • Healthcare 
  • Certification Sponsorship
  • Varied work in demanding projects
  • Modern workplace with your own notebook and smartphone
  • Attractive basic salary with a fair performance-related component
  • Open working atmosphere in a highly motivated and friendly team
  • Development opportunities and professional training
  • Attractive employer benefits for health and retirement provision 


  • €65,000-€100,000 - depending on expereience


  • Bavaria - Munich & Nuremberg offices based
  •  Hybrid (2 x days/home) 

Sebastian Dean Head of Enterprise Germany

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