Cisco UC Specialist - IT Solution Provider

We are seeking a a CCIE Certified Cisco Unified Communications (UC) Specialist who is a highly skilled professional and will be responsible for designing, implementing, and maintaining Cisco Unified Communications solutions. 

We are seeking a specialist who possesses expert-level knowledge in Cisco Unified Communications technologies, with a focus on delivering robust and scalable UC solutions. The role involves collaborating with cross-functional teams, troubleshooting complex issues, and ensuring the optimal performance of UC systems.

If you want to find out more about this opportunity, apply today!

Responsibilities:

• Design and Implementation.
• Design, configure, and implement Cisco Unified Communications solutions based on business requirements.
• Develop detailed technical documentation for UC designs and implementations.
• Ensure the integration of UC components, such as Cisco Unified Communications Manager, Unity Connection, IM and Presence, and collaboration endpoints.
• Optimize and fine-tune Cisco UC networks for performance, scalability, and reliability.
• Conduct network assessments and recommend enhancements to improve overall UC system efficiency.
• Troubleshooting and Support:
  • Diagnose and resolve complex technical issues related to Cisco UC solutions.
  • Provide advanced support for incidents and service requests, collaborating with other technical teams as needed.
• Security and Compliance:
  • Implement security best practices for Cisco UC environments.
  • Ensure compliance with industry regulations and company policies related to UC systems.
• Upgrades and Patch Management:
  • Plan and execute upgrades of Cisco UC software and hardware components.
  • Perform routine maintenance activities, including patch management and firmware upgrades.
• Collaboration and Communication:
  • Collaborate with cross-functional teams to understand business requirements and translate them into effective UC solutions.
  • Communicate technical information to non-technical stakeholders in a clear and understandable manner.

Skills/Must Have: 

• CCIE certification in Collaboration or Voice is required.
• Extensive experience in designing and implementing Cisco Unified Communications solutions.
• In-depth knowledge of Cisco UC technologies, including Unified Communications Manager, Unity Connection, IM and Presence, and collaboration endpoints.
• Strong understanding of network protocols, security, and quality of service (QoS) in a UC environment.
• Excellent troubleshooting skills and the ability to analyze and resolve complex UC issues.
• Familiarity with industry best practices and compliance standards for UC systems.

Benefits:

• Pension 
• Healthcare 
• Certification Sponsorship
• Varied work in demanding projects
• Modern workplace with your own notebook and smartphone
• Attractive basic salary with a fair performance-related component
• Open working atmosphere in a highly motivated and friendly team
• Development opportunities and professional training
• Attractive employer benefits for health and retirement provision 

Salary: 

• €65,000-€100,000 - depending on expereience

Locations: 

• Bavaria - Munich & Nuremberg offices based
•  Hybrid (2 x days/home)