Desktop Support Consultant - Financial Org
1479665
Posted: 03/01/2024
- $75 per hour
- New York, USA
- Contract
- 50
- Enterprise
- Contract
- Enterprise Networking Contract
A high-frequency proprietary trading firm founded in 1998, seeks a Desktop Support Consultant to join our Enterprise Technology team.
This is a contract position for a duration of about 1 / 2 years and based on-site in New York.
If you are interested in this opportunity, we encourage you to apply today!
Responsibilities:
- Working on tickets related to desktop support
- Installing, troubleshooting, and supporting Windows desktop, Linux desktops, MacOS laptops, and meeting room AV hardware
- Creating new user accounts, groups, etc.
- Repairing and upgrading hardware, including desktops, laptops, printers, and scanners
- Installing, configuring, and supporting phones
Skills/Must have:
- Experience supporting Windows desktop, Linux desktops, MacOS laptops, and meeting room AV hardware
- Knowledge of Logitech AV hardware, JIRA, Confluence, and Linux
- Identifying, prioritizing, resolving, and triaging incidents and requests
- Working on tickets related to desktop support
- Installing, configuring, and supporting phones
- Supporting e-mail administration
- Managing and maintaining information on Tower’s internal documentation hub, residing on Confluence pages
Salary:
- $75 per hour
Harry Baily
Head of Contract USA