Help Desk Analyst - IT Managed Service Provider

  • $50,000 - $60,000 base
  • Port Alberni, British Columbia
  • Permanent
  • 50000
  • 60000
  • Enterprise
  • Enterprise Networking

We are partnered with one of British Columbia's leading IT Managed Service Providers that is currently going through a significant growth phase and is actively building out their various IT and Network Support Teams. 

They are seeking a new Help Desk Support Analyst to act as 1st Line Support for their West Canadian clients.

Join a company that is set to triple in size in the next 18 months! 

Have long-term career growth opportunities and move into networking, cloud, security or infrastructure. 


  • Provide 1st line tech support to customers 
  • Troubleshoot and resolve issues related to Computer Systems, Hardware, Software and IT
  • Respond to queries by phone and email

Skills/Must have:

  • 1st line support experience 
  • Hardware and software support 
  • Customer call experience


  • Full Health Benefits
  • Annual Bonus
  • All certifications paid for 
  • Generous vacation time 
  • Flexi Days off


  • $50,000 - $60,000 base 

Kieran Waite Head of Enterprise & Security Canada

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