Helpdesk Technician - Public Affairs

  • $70,000 - $90,000 annually
  • Washington DC [Washington]
  • Permanent
  • 70000
  • 90000
  • Enterprise
  • Enterprise Networking

Are you look to take the next step in your career as a Helpdesk Technician?

You'll play a vital role as a Helpdesk Technician at a renowned public affairs firm, managing IT solutions crucial for our client's success.

Benefits of the Role:

  1. You'll engage in groundbreaking IT projects, supporting our client's business priorities.
  2.  Enjoy autonomy and influence in shaping IT strategies for our team's success.
  3.  Work-life balance with remote Fridays and a supportive work culture for personal and professional growth.

You’ll join a business that is a leader in realm of strategic communications and public affairs, supporting clients across various sectors. As a business, they foster a culture of learning and development, providing training programs and industry certifications for career growth.

Interested in hearing more? Apply today and we will give you a call ASAP.

Role Responsibilities:

  • You'll provide on-site help desk support and troubleshoot IT issues.
  • Manage AD, Azure, M365 user activities and single sign-on systems.
  • Assist the Web Dev team if needed.
  •  Implement IT changes and maintain a small team environment.

Required Skills & Experience:

  • 3-5 years of help desk experience.
  • AD, Azure, M365 support proficiency.
  •  Familiarity with a single sign-on product like Okta.
  • Experience in similar industries (political, legal, finance).

Salary & Benefits:

  • Competitive salary: $70,000 - $90,000 annually
  • Annual bonus: Circa $3,000
  • Full benefits package included (medical, dental, PTO, etc.)

James Dean Vice President of Network Engineering

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