Infrastructure Consultant - Consultancy
1489754
Posted: 04/11/2024
- $Competitive and negotiable
- Melbourne, Victoria
- Permanent
- Enterprise
- Enterprise Networking
Are you a seasoned Business Analyst with a passion for Microsoft Dynamics CRM?
Do you thrive on delivering innovative solutions and driving business success through technology? If so, we have the perfect opportunity for you!
Our client, a leading consultancy at the forefront of digital transformation, is seeking a highly skilled Senior Business Analyst specializing in Microsoft Dynamics CRM to join their dynamic team. As a trusted advisor to their clients, you will play a pivotal role in shaping and implementing CRM strategies that drive growth and maximize efficiency!
Key Responsibilities:
- Collaborate with stakeholders to gather and analyze business requirements, translating them into CRM solutions using Microsoft Dynamics.
- Design and configure CRM systems to meet client needs, ensuring alignment with business objectives and industry best practices.
- Lead workshops and discovery sessions to identify pain points and opportunities for improvement within existing CRM systems.
- Develop comprehensive documentation including functional specifications, process flows, and user guides.
- Provide ongoing support and training to end-users, ensuring smooth adoption and utilization of CRM systems.
- Stay current with industry trends and advancements in Microsoft Dynamics CRM, providing recommendations for optimization and enhancement.
Requirements:
- Proven experience as a Business Analyst with a focus on Microsoft Dynamics CRM, including implementation and customization.
- In-depth knowledge of CRM concepts, processes, and methodologies.
- Strong analytical skills with the ability to translate complex business requirements into practical solutions.
- Excellent communication and stakeholder management skills, with the ability to engage effectively with clients at all levels.
- Relevant Microsoft certifications (e.g., MB-901: Microsoft Dynamics 365 Fundamentals) preferred.
Salary/Package:
- $Highly competitive and negotiable
- Superannuation
- Annual bonus
- Expenses paid
- Funding for training & development opportunities
- Hybrid working options
If this opportunity sounds of an interest, please apply today
Laurence Burrows
Head of Enterprise APAC