L2 Systems Engineer - Consultancy

  • $80,000
  • Perth, Western Australia
  • Permanent
  • 80000
  • Enterprise
  • Enterprise Networking

As an L2 Systems Engineer you'll be integral to providing top-tier technical support and innovative solutions to our diverse clientele across Australia. Your role will involve tackling complex technical challenges, collaborating within a dynamic team, and ensuring the seamless operation of our clients' systems.

What's in it for you:

  • Professional Growth: Join a nurturing environment where continuous learning and development are prioritized. Access various training resources and avenues for skill enhancement.
  • Impactful Work: Witness the direct impact of your efforts on the efficiency and success of our clients' businesses, fostering a sense of fulfillment in your contributions.
  • Collaborative Culture: Thrive in a culture of collaboration, where your ideas are valued, and teamwork is celebrated, enabling you to excel in a supportive environment.


  • Provide advanced technical support to clients, swiftly resolving escalated issues with efficiency and precision.
  • Proactively monitor client systems, swiftly identifying and remedying potential issues before they disrupt operations.
  • Collaborate closely with L1 and L3 teams to troubleshoot intricate technical problems and implement effective solutions.
  • Participate actively in the planning and execution of IT projects, including system upgrades and migrations.
  • Maintain meticulous documentation of systems, configurations, and support protocols.
  • Deliver outstanding customer service, cultivating strong client relationships based on trust and reliability.

Skills/Must have:

  • Profound understanding of IT infrastructure, encompassing networking, servers, and storage systems.
  • Proficiency in troubleshooting Windows and Linux-based operating systems.
  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Familiarity with leading cloud platforms like AWS, Azure, or Google Cloud.
  • Exceptional communication skills, both verbal and written, with the ability to convey technical concepts effectively to non-technical stakeholders.
  • Demonstrated ability to excel in a collaborative team environment, efficiently managing priorities in a fast-paced MSP setting.


  • Competitive salary package tailored to experience and qualifications.
  • Comprehensive health, dental, and vision insurance coverage.
  • Generous annual leave and holiday entitlements.
  • Opportunities for ongoing professional development and certification.
  • Inclusive and supportive workplace culture that values diversity and fosters collaboration.


  • $80,000

Want to find out more about this opportunity, we encourage you to apply!

Laurence Burrows Head of Enterprise APAC

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