As a Level 1 Network and Security Support Engineer working for our prestigious client, a Cisco Gold Partner, you'll assume a critical role in maintaining the integrity of vital infrastructure components.
This is a 6-month rolling contract where you will get to immerse yourself in cutting-edge technologies and thrive in a collaborative environment where your contributions have a direct impact on the stability and security of our client's networks.
Enjoy the supportive culture of a workplace that values innovation, continuous learning, and personal development.
If you are interested in this opportunity and want to find out more, we invite you to apply today!
- Employ Zabbix to monitor the infrastructure, promptly acknowledging alerts and escalating incidents as necessary.
- Ensure the health status of network and security devices, striving for optimal performance and minimal downtime.
- Serve as the primary point of contact, managing tickets within the customer tool, and resolving basic incidents on Network and Security.
- Execute routine tasks on Network and Security components following established procedures and utilizing appropriate tools.
- Elevate complex issues to level 2 and above teams while meticulously updating ITSM tools.
- Deliver regular reports on activities to maintain transparency and accountability.
- Sound grasp of networking essentials, encompassing Switching (Arista, Cisco) and Firewall technologies (Palo Alto, Checkpoint, Fortinet).
- Ability to independently troubleshoot and resolve basic incidents according to prescribed protocols.
- Strong communication skills, both written and verbal, facilitating effective interaction with clients and colleagues.
- Eagerness to embrace new technologies and processes in a fast-paced environment.
- Gain exposure to cutting-edge technologies and hands-on experience.
- Flourish in a collaborative work environment that fosters learning and professional growth.
- Flexible onsite/hybrid work arrangements in Getafe or Puerto Real (Cadiz).
- Up to €150 per day, reflective of experience and expertise.