Network Engineer - IT Services Provider

  • $130,000
  • Perth [Western Australia]
  • Permanent
  • 100000
  • Enterprise
  • Enterprise Networking

Do you want to work for a rapidly growing MSP? 

Our client is looking to bring on a network engineer to join their existing team.  You will be joining a leading Australian IT services provider.  They specialize in offering a comprehensive suite of solutions,  including secure carrier networks, managed services, firewalls, high-speed internet, Wi-Fi connectivity, and cloud services.  It prides itself on innovation and a deep understanding of Australian businesses' needs.  Their focus on future-proof technology and a commitment to exceptional customer service make them a strong partner for driving your company's digital transformation.

Interested in joining this innovative Service Provider?  Apply today! 


  • Maintain a positive, client-centric attitude, prioritizing the delivery of top-notch service at all times
  • Address and escalate client requests promptly
  • Adhere to defined processes to ensure thorough documentation and tracking of all work
  • Provide support remotely and on-site as needed
  • Collaborate with project teams to complete assigned tasks on schedule
  • Share knowledge and assist colleagues whenever possible
  • Offer mentorship to junior engineers
  • Participate in after-hours on-call rotations
  • Uphold exceptional standards of customer service
  • Be prepared for out-of-hours, weekend, and on-call work
  • Log and track faults from suppliers/vendors, ensuring timely resolution
  • Collaborate closely with Operations and DevOps Teams
  • Implement network design solutions developed by team members
  • Troubleshoot network-related VoIP issues
  • Conduct on-site cabling and connect voice and data services as required
  • Perform site audits, evaluations, and selections
  • Perform additional tasks as needed

Demonstrated Skillset

  • Demonstrate the qualities of the Ultimate Team Player: Humble, Hungry, Smart
  • Exhibit strong communication skills, both written and verbal
  • Engage effectively with individuals from diverse backgrounds, businesses, and levels
  • Work well independently and as part of a team
  • Ability to coach and mentor other team members
  • Possess mid- to advanced-level qualifications or industry certifications (e.g., Cisco/Fortinet)
  • Minimum of two years of experience in an IT network role
  • Familiarity with IT Service Management principles, such as ITIL (Desirable)
  • Proficient in troubleshooting helpdesk escalated VPN issues
  • Understand networking principles including switching, routing, firewall management, and network configuration across Cisco, Fortinet, Mikrotik, and Sophos platforms

Beneficial Skillset

  • Exposure to Linux systems
  • Familiarity with cloud technologies, especially AWS/Azure
  • Experience with hosted IP Telephony, such as 3CX
  • Understanding of managed services and support ticketing software like Autotask
  • Exposure to maintaining network monitoring software



Laurence Burrows Head of Enterprise APAC

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