Network Monitoring Specialist - Service Provider

  • $50,000 - €65,000 + On-Call Bonuses
  • Munich, Germany
  • Permanent
  • 50000
  • 65000
  • Telecoms
  • IP Networking & Transmission

Do you want to work for a leading provider of advanced communication solutions, specializing in satellite-based technologies and IP networking systems? 

Our Customers innovative solutions empower businesses and organizations worldwide to connect, communicate, and thrive in today's digital landscape.

We are seeking a highly skilled Network Monitoring Specialist to join the team in Munich. As a vital member of their technical support team, you will play a crucial role in ensuring the optimal performance and security of our VSAT and IP network monitoring systems. This position requires expertise in VSAT technologies, particularly IDirect, as well as a strong understanding of IP networking, including routing protocols.


  • Monitor and maintain VSAT and IP network monitoring systems, ensuring optimal performance and security.
  • Troubleshoot and resolve issues related to VSAT and IP networking, including routing and connectivity issues.
  • Provide second and third-line support to internal teams and external clients, resolving complex technical issues efficiently.
  • Collaborate with cross-functional teams to implement and maintain network monitoring solutions.
  • Ensure compliance with security protocols and standards, maintaining a secure network environment.
  • Participate in on-call rotation schedule, providing support as needed (On-call compensation: €10 per hour).

Skills/Must have:

  • Located in Munich or nearby area, willing to work in-office four days a week for the first six months.
  • Proven experience with VSAT and IP network monitoring systems, preferably IDirect.
  • Strong understanding of IP networking concepts, including routing protocols.
  • Background in technical support, with experience in second and third-line support roles.
  • Eligible for security clearance in Germany or EU.
  • Fluent in German, both written and verbal.


  • €50,000 - €65,000 Gross Per Year + On-Call Bonuses 

Charlie Draper Head of IP Networking Germany

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