Do you want to work for a disruptor in the internet provider space?
Join as a Network Operations Team Lead and play a key role in shaping the operational strategies and service delivery, contributing to their rapid growth and success.
Embrace these benefits in your new role:
- Lead and mentor a team of dedicated network professionals, fostering an environment of collaboration and continuous growth.
- Oversee and manage an ITIL-based service desk, utilizing your skills to enhance network monitoring, incident management, and troubleshooting efficiency.
- Enjoy a comprehensive benefits package including a competitive salary, annual bonuses, and a range of additional perks to support your professional and personal development.
If a strong background in Cisco and Juniper technologies & experience in managing a service desk, please apply below.
- Lead and mentor a team of network professionals, fostering a collaborative and high-performance work environment
- Manage our ITIL-based service desk, overseeing network monitoring, incident escalations, and troubleshooting
- Implement best practices and processes to optimize service desk operations and enhance the quality of support services provided
- Utilize your deep expertise in Cisco routing and switching, Juniper switching, and other network technologies to guide your team and ensure the seamless operation of our network
Experience & Skills
- IP or Enterprise Networking experience
- Experience managing a NOC/Service desk
- Strong leadership and team management skills
- Proven experience in network implementation, and troubleshooting
- Excellent problem-solving abilities, both independently and within a team environment
- Experience in Cisco & Juniper Routing/Switching
- $150,000-$170,000 base salary
- Annual bonus
- Expenses paid
- Training & development funded
- Hybrid working