Network Specialist I

Are you ready to step into the world of networking and enjoy a career that offers not just a paycheck, but also incredible benefits?

You'll have the opportunity to:

1. As a Network Specialist I, you'll be responsible for monitoring the Network Operations Center (NOC) and reacting to alarms/events, all while enjoying ongoing training and a generous benefits package.

2. Work on a hybrid schedule, giving you the flexibility to balance your career and personal life.

3. Take advantage of health, vision, and dental insurance, paid vacation, holidays, flex-paid time off, and a 401K with a generous company match.

Apply below if you're interested!

Responsibilities 

• Troubleshoot and monitor activity throughout the network
• Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate
• Interact with departments to address issues identified within the network
• Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems
• Additional duties as assigned

Experience & Skills 

• High school diploma or GED required
• Associate degree in Networking or IT preferred
• Minimum of 6 months Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required
• Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant
• Working knowledge of Cisco Technologies
• Working knowledge of DWDM and SONET
• Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus
• Excellent troubleshooting skills
• Good decision-making skills
• Ability to work under stress
• Ability to follow detailed procedures
• Ability to work within a team environment
• Excellent written and verbal communication and interpersonal skills

Salary Details 

• $18-22PH
• Company provided equipment
• Hybrid schedule
• Health, vision, and dental insurance
• Paid vacation, holidays and flex paid time off
• 401K with a generous company match
• Pay increases through self-guided training
• Shift differential pay increase for evening shifts
• Employee discounts on services, where available
• In areas where their services are not available, a reimbursement of internet/cable services is provided
• Education enrichment up to $5,000 per year for qualified employees
• Employee wellness program