Network Support Engineer - Telecommunications

Are you interested in joining an international team, working and providing technical support across a wide range of technologies?

As part of the team, you'll be responsible for supporting customers with their network infrastructure. Your role will involve a balanced mix of 1st, 2nd, and potentially 3rd-line support, depending on your experience level.

The team prides itself on having an innovative approach and producing in-house cutting-edge equipment through a dedicated R&D department. Your role will be pivotal in providing technical support for our products and ensuring the satisfaction of our customers.

If you're passionate about networking, enjoy working in an energetic international environment, and are ready to take on a challenging role in the maritime industry, we want to hear from you.  

Responsibilities:

• Provide technical support and troubleshooting for network infrastructure issues reported by German customers.
• Collaborate with customers to understand their network requirements and provide effective solutions.
• Deploy, configure, and maintain IP networks and solutions tailored to the needs of the maritime industry.
• Conduct regular maintenance and performance monitoring of network systems to ensure optimal functionality.
• Document network configurations, procedures, and troubleshooting steps for internal reference and customer support.

Skills/Must have:

• Networking understanding
• Understanding of Linux/Infrastructure
• Willingness to work in shifts

Salary:

• €Dependant on Experience 

If you are interested in this opportunity, we encourage you to apply today!