Network Support Engineer (Remote) - Telecommunications

Ready to take the next step?

Join a leading UK telecommunications and digital infrastructure provider supporting thousands of organisations across both public and private sectors with high-performance connectivity and communications solutions. The organisation plays a key role in the rollout of high-speed full-fibre internet across the UK, driven by strong growth and involvement in major public sector ICT programmes. 

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Provide 1st and 2nd line network support across enterprise environments.
• Troubleshoot issues across routing, switching, and connectivity.
• Support and maintain networks using BGP and OSPF routing protocols.
• Implement network changes and assist with maintenance activities.
• Monitor network performance and respond to incidents.
• Escalate complex issues where required.
• Maintain accurate documentation and ticket updates.

Skills / Must Have:

• Experience in a network support role (1st or 2nd line).
• Solid understanding of routing and switching fundamentals.
• Exposure to or knowledge of BGP and OSPF.
• CCNA or JNCIA level (certified or working towards).
• Strong troubleshooting mindset and willingness to learn.

Desirable Skills:

• Firewall experience.
• VoIP knowledge or exposure.
• Experience working in MSP or service provider environments.

Working Setup:

• Routing & Switching (BGP, OSPF)
• Enterprise network environments
• Optional exposure to firewalls and VoIP systems

Location & Working Pattern:

• Fully remote role (UK-based)

Benefits:

• No mandatory on-call (optional once settled).
• Strong exposure to real networking technologies.
• Supportive environment for learning and development.
• Opportunity to progress into more advanced network roles.

Salary:

• £35,000 per annum