OT Network Support Engineer - Utilities

  • £55,000 per annum
  • Wokingham, Berkshire - Hybrid
  • Permanent
  • 55000
  • Enterprise
  • Enterprise Networking

We are seeking a dynamic Networks Analyst / Administrator to join our client's team, responsible for ensuring the optimal performance of operational networks, particularly focusing on SCADA and OT networks. 

This role offers a unique opportunity to contribute to cutting-edge network and telemetry operations within a Utilities environment.  The role is  based in Wokingham with 3 days per week expected onsite.

Key Responsibilities:

  • Serve as the primary liaison for business services, including project coordination and service transition.
  • Oversee all resources, including third-party service providers, to ensure efficient operational management and control of CNI SCADA and CNI networks, prioritizing resilience, safety, and security.
  • Ensure outsourced services and partnerships meet high standards of delivery.
  • Collaborate with internal and external stakeholders to assess network changes' potential impacts on operational safety and control.
  • Work closely with Audit, Security, and governmental organizations to maintain compliance with critical CNI network policies and standards.
  • Lead incident management efforts on CNI networks, conducting root cause analyses to prevent recurrence and ensure rapid recovery.
  • Manage annual budgets and track expenditures against approved plans, with a focus on disaster recovery planning and testing.
  • Interpret and adhere to security and regulatory requirements affecting operational networks.

Essential Skills Experience:

  • Proven operational experience with IP/MPLS/Ethernet/SDH networks, preferably in a Utilities context.
  • Strong ability to manage resources effectively for optimal network and telemetry operations.
  • Experience overseeing outsourced services in an ITIL environment, with a track record of setting direction and standards in operational network environments.
  • Comprehensive knowledge of network, telemetry, and SCADA infrastructure technologies, including network monitoring tools and fault diagnosis.
  • Experience managing critical incidents outside regular hours, including participation in on-call rotations.
  • Ability to obtain SC security vetting clearance.
  • Degree-level education in computing, engineering, or a related field.
  • Excellent stakeholder management skills across all organizational levels.
  • Capability to mentor junior staff and provide guidance on work packages.
  • Self-motivated with the ability to work autonomously and make informed decisions under tight deadlines.
  • Strong multitasking abilities without compromising quality.
  • Experience working both independently and collaboratively in high-performing teams within an Infrastructure/Application ITIL support environment.
  • Understanding of business-critical real-time systems.
  • Excellent verbal and written communication skills.


  • Relevant industry certifications such as ITIL Practitioner, CCNA/DA, CCNP, or Security would be advantageous.


  • £55,000 per annum

If you possess the skills and experience outlined above and are looking to join a dynamic team at the forefront of network operations, we encourage you to apply.

George Barnes Chief Executive Officer (CEO)

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