OT Network Support Engineer - Utilities

We are seeking a dynamic Networks Analyst / Administrator to join our client's team, responsible for ensuring the optimal performance of operational networks, particularly focusing on SCADA and OT networks. 

This role offers a unique opportunity to contribute to cutting-edge network and telemetry operations within a Utilities environment.  The role is  based in Wokingham with 3 days per week expected onsite.

Key Responsibilities:

• Serve as the primary liaison for business services, including project coordination and service transition.
• Oversee all resources, including third-party service providers, to ensure efficient operational management and control of CNI SCADA and CNI networks, prioritizing resilience, safety, and security.
• Ensure outsourced services and partnerships meet high standards of delivery.
• Collaborate with internal and external stakeholders to assess network changes' potential impacts on operational safety and control.
• Work closely with Audit, Security, and governmental organizations to maintain compliance with critical CNI network policies and standards.
• Lead incident management efforts on CNI networks, conducting root cause analyses to prevent recurrence and ensure rapid recovery.
• Manage annual budgets and track expenditures against approved plans, with a focus on disaster recovery planning and testing.
• Interpret and adhere to security and regulatory requirements affecting operational networks.

Essential Skills Experience:

• Proven operational experience with IP/MPLS/Ethernet/SDH networks, preferably in a Utilities context.
• Strong ability to manage resources effectively for optimal network and telemetry operations.
• Experience overseeing outsourced services in an ITIL environment, with a track record of setting direction and standards in operational network environments.
• Comprehensive knowledge of network, telemetry, and SCADA infrastructure technologies, including network monitoring tools and fault diagnosis.
• Experience managing critical incidents outside regular hours, including participation in on-call rotations.
• Ability to obtain SC security vetting clearance.
• Degree-level education in computing, engineering, or a related field.
• Excellent stakeholder management skills across all organizational levels.
• Capability to mentor junior staff and provide guidance on work packages.
• Self-motivated with the ability to work autonomously and make informed decisions under tight deadlines.
• Strong multitasking abilities without compromising quality.
• Experience working both independently and collaboratively in high-performing teams within an Infrastructure/Application ITIL support environment.
• Understanding of business-critical real-time systems.
• Excellent verbal and written communication skills.

Preferred:

• Relevant industry certifications such as ITIL Practitioner, CCNA/DA, CCNP, or Security would be advantageous.

Salary: 

• £55,000 per annum

If you possess the skills and experience outlined above and are looking to join a dynamic team at the forefront of network operations, we encourage you to apply.