Senior AV Service Engineer - IT and UC Solution Provider

  • £40,000 - £45,000 + Benefits
  • City of London
  • Permanent
  • 40000
  • 45000
  • Enterprise
  • Enterprise Networking

We are seeking a dedicated and experienced Senior AV Service Engineer to join an IT and UC Solution Provider. As a Senior AV Service Engineer, you will play a pivotal role in delivering exceptional audiovisual support to clients, with a strong focus on customer service and technical expertise.

Key Responsibilities:

  • Respond to service appointments provided by the Service Desk, and independently travel to client sites in London and the South East.
  • Execute maintenance, repairs, and upgrades on AV systems, ensuring optimal performance and client satisfaction.
  • Utilize your expertise in Crestron, Poly, Cisco, Logitech, AudioDSP, and related tools to troubleshoot and resolve technical issues.
  • Collaborate with the Service Desk and other team members to provide timely and effective solutions.
  • Perform network support tasks, including the use of Wireshark, to ensure seamless integration of AV systems.

Qualifications and Skills:

  • 5-7 years of experience in AV service engineering, with a focus on Crestron, Poly, Cisco, Logitech, and AudioDSP technologies.
  • Proficiency in network support, including the use of Wireshark.
  • Excellent troubleshooting and problem-solving skills.
  • Strong customer service orientation with effective communication skills.
  • Ability to work independently in a field-based role.

Additional Requirements:

  • Experience with AV installation engineering is beneficial.
  • Willingness to occasionally transition to onsite technical engineering tasks.


  •  £40,000 - £45,000


  • Including a van, fuel card, and
  • Laptop
George Barnes Chief Executive Officer (CEO)

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