Service Delivery Manager - IT-Consultancy

 Hamilton Barnes are representing a leading IT-Consultancy who are looking for a Network Engineer for one of their exclusive clients. 

This role is an initial 6-Month Contract, with views for multiple extensions. 

As a Service Operations Manager for an IT project, your role is pivotal in ensuring the smooth and effective delivery of IT services to meet project objectives. 

Responsibilities:

• Leading the service operations team, providing direction, guidance, and support to ensure efficient service delivery.
• Developing and implementing service operation strategies, policies, and procedures to align with project goals and requirements.
• Overseeing the day-to-day operation of IT services, including incident, problem, and change management processes.
• Collaborating with project stakeholders to understand service requirements and priorities.
• Working closely with vendors and external service providers to ensure service level agreements (SLAs) are met.
• Leading service transition activities, including planning, testing, and deployment of new services.
• Ensuring compliance with IT policies, procedures, and regulatory requirements.
• Providing regular reports and updates to project management and stakeholders on service performance and key metrics.

Skills/Must have:

• 10+ Years in Project and Program Management 
• Successfully managed large scale IT-Projects in previous roles 
• Technical experience working in Datacenter projects
• Strong team work and communication skills 
• The ability to lead and motivate teams and provide clear direction

Salary/Day Rate:

• Up to £550 per Day

If you are interested in this contract opportunity, apply today!