Service Desk Technician - IT Service Provider

  • $75,000 basic per annum.
  • Brisbane, Australia
  • Permanent
  • 75000
  • Enterprise
  • Enterprise Networking

Join the Elite IT Team at Brisbane's Award-Winning IT Service Provider!

Step into the dynamic world of Brisbane's acclaimed IT service provider recognized for excellence in delivering top-notch IT solutions to clients nationwide. As they continue to expand, we're on the lookout for a talented Service Desk Technician to join their team. Be the first point of contact for clients and play a pivotal role in delivering exceptional IT support.


  • Serve as the first point of contact for clients, managing triage and providing top-notch customer service.
  • Handle Ticket Management, ensuring efficient resolution of client issues.
  • Provide Application Support, showcasing your expertise in Microsoft Windows 10, Office suite, and Office365 Administration.

Skills/Must Have:

  • Strong knowledge of Microsoft Windows 10 and other Microsoft Products (Office suite & Office365 Administration, End Point Management).
  • Proficiency in application, software, and hardware support.
  • Knowledge of Network troubleshooting including DHCP, DNS, TCP/IP.
  • Familiarity with Microsoft Servers (2012, 2016, Azure), including Active Directory & Exchange on-premise and Exchange Online.


  • Work-from-home flexibility, ensuring a healthy work-life balance.
  • Enjoy complimentary food in the office (breakfast, lunch & fruit) and the cherished tradition of Free Pizza Fridays.
  • Access to paid training to enhance your skills and knowledge.


  • $75,000 basic per annum.

Embark on an exciting journey where innovation meets excellence. Apply now to be part of this dynamic team and elevate your career in IT support!

Mitchell Cole Senior Network Consultant APAC

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