IT Support Engineer - Solution Provider

Do you want to join a dynamic and innovative technology solutions provider committed to delivering cutting-edge IT services?

We are currently seeking a skilled Systems Engineer to join our client's team in Stuttgart. The successful candidate will play a crucial role in providing first-line support and ensuring the seamless operation of our clients' systems.

You will deliver 1^st level support to emergency services, guaranteeing job satisfaction. Starting at 1^st level support, there is a clear pathway for career progression.

This role will see you deal with a wide variety of tasks such as maintenance of critical IT systems & ticket creation and escalation, providing you with a varied responsibilities. 

 If you are interested in this opportunity, get in touch and apply today! 

Responsibilities:

• 1^st Level Support 
• Network and System Monitoring
• Fault Escalation 
• Critical System Maintenance 
• Ticket Creation

Skills/Must have:

• Proven experience in a systems engineering or IT support role.
• Fluent in German with excellent communication skills.
• Strong problem-solving and analytical abilities.
• Familiarity with ITIL framework and best practices.
• Ability to work independently and collaboratively in a team.
• Availability for shift work and on-call responsibilities.

Salary:

• €45,000 Gross Per Year