Systems Engineer - IT Service Provider

  • €70,000
  • Madrid, Spain
  • Permanent
  • 70000
  • Enterprise Security
  • Networking Security

Discover a world of innovation and excellence at this IT Service Provider in Madrid, where cutting-edge technologies meet dynamic professionals. We are currently on the lookout for a passionate System Engineer and Automation Specialist to join their global IT infrastructure team and thrive in a fast-paced, collaborative environment.

As a System Engineer and Automation Specialist, you will be at the forefront of providing Tier 2-level support for global IT infrastructure platforms and applications. Engage with top professionals in the industry, work with cutting-edge technologies, and excel in a dynamic environment that fosters growth and innovation.


  • Troubleshoot diverse incidents spanning web services, platforms, infrastructure, network, security, telecomm, and applications.
  • Provide technical guidance to the Incidents Coordinators team and collaborate with specialized teams like Network Administrators, Security, DevOps, etc.
  • Develop and maintain Standard Operating Procedures (SOPs).
  • Identify and escalate potential systems issues to internal or external teams for resolution.
  • Continually enhance technical aptitude and service knowledge.
  • Automate standard operating procedures when feasible.


  • Proficient troubleshooting abilities encompassing Linux/Unix, MS Windows Server 2012/2016, and shell bash scripting.
  • Thorough understanding of networking principles, including TCP/IP, routing, LAN, and WAN.
  • Familiarity with monitoring systems such as Icinga, Nagios, or equivalents.
  • Quick and agile learner in diverse technological environments.


  • Hybrid working model (3 days at home, 2 in the office).
  • Corporate pension plan.
  • Free health insurance for the entire family.
  • Free English and Spanish language classes.
  • Free psychotherapy sessions.
  • Gym membership subsidy.
  • Annual salary reviews.
  • Free life insurance.
  • Flexible retribution.
  • Fun socials, from weekly happy hour drinks to big seasonal events.


  • €70,000 basic

If you are ready to elevate your career, engage with cutting-edge technologies, and contribute to the success of global IT infrastructure, we invite you to apply today!

Apply for this role