Technical Alignment Manager -IT Solutions Provider

Ready to embark on an exciting career with a trailblazer in comprehensive IT solutions?  We're seeking a dedicated and skilled professional to join our client's team as a Technical Alignment Manager. Delve into cutting-edge technologies, drive technical alignment, and be a pivotal force in elevating their clients' IT experiences.

Responsibilities:

• Client Site Reviews: Initiate the technical alignment process by conducting thorough client site reviews. Identify gaps and areas where standards might be out of alignment.
• Technology Alignment: Serve as the primary technician to review all portals, determining best practices for deployment and use. Consistently review portals to ensure standards remain in alignment.
• Onboarding and Security Bundle: Assist in onboarding new clients, setting up our security bundle, and managing projects impacting the entire client base, such as a toolset change.
• Change Management: Field requests related to potential change management issues. Review all options, with a focus on reducing interaction for live technicians and preventing problems.

Skills:

• Proven experience in network administration or a similar role.
• Bachelor's or Associates Degree in computer science, engineering, or a relevant field is preferred.
• Willingness to focus on continued education through various certifications.
• Experience in analysis, implementation, and evaluation of IT systems and specifications.
• Understanding of the importance of standards and aligning clients' technology with best practices.
• Sound understanding of computer systems (hardware/software), networks, etc.
• Excellent organizational skills.
• Outstanding communication abilities.
• Ability to translate IT language to business stakeholders.
• Minimum of 5 years of MSP experience.

Salary:

• $100,000

If you are ready to propel your career, contribute to innovative IT solutions, and be a key player in driving technical alignment, apply now and become an integral part of a mission to redefine IT excellence!