Ready to embark on an exciting career with a trailblazer in comprehensive IT solutions? We're seeking a dedicated and skilled professional to join our client's team as a Technical Alignment Manager. Delve into cutting-edge technologies, drive technical alignment, and be a pivotal force in elevating their clients' IT experiences.
Client Site Reviews: Initiate the technical alignment process by conducting thorough client site reviews. Identify gaps and areas where standards might be out of alignment.
Technology Alignment: Serve as the primary technician to review all portals, determining best practices for deployment and use. Consistently review portals to ensure standards remain in alignment.
Onboarding and Security Bundle: Assist in onboarding new clients, setting up our security bundle, and managing projects impacting the entire client base, such as a toolset change.
Change Management: Field requests related to potential change management issues. Review all options, with a focus on reducing interaction for live technicians and preventing problems.
Proven experience in network administration or a similar role.
Bachelor's or Associates Degree in computer science, engineering, or a relevant field is preferred.
Willingness to focus on continued education through various certifications.
Experience in analysis, implementation, and evaluation of IT systems and specifications.
Understanding of the importance of standards and aligning clients' technology with best practices.
Sound understanding of computer systems (hardware/software), networks, etc.
Excellent organizational skills.
Outstanding communication abilities.
Ability to translate IT language to business stakeholders.
Minimum of 5 years of MSP experience.
If you are ready to propel your career, contribute to innovative IT solutions, and be a key player in driving technical alignment, apply now and become an integral part of a mission to redefine IT excellence!