Technical Support Engineer - Solutions Provider
- Up to £50,000 basic
- Douglas, Isle of Man
- Permanent
- 50000
- Telecoms
- Radio Frequency
Do you want to work on exciting projects in the superyacht space?
We are currently working with a solutions provider for Super Yachts and more! Step into a realm, where a meticulously crafted reputation centred around quality, customisation, and unparalleled service levels have been created. At the heart of this business, industry-leading services are seamlessly delivered by a team of qualified engineers boasting extensive experience in IT networks and systems.
You will be joining a dedicated team of professionals who share a profound passion for their industry, coupled with a deep love for the oceans. As a collective force, they are ardent supporters of marine preservation, wildlife protection, and environmental sustainability. Join them in navigating the waters of excellence and environmental responsibility.
Due to the nature of the role, it will be a mix of office-based remote support work as well as global travel for customers on superyachts
Responsibilities:
- Perform physical work on superyachts, including break fixes, network refreshes, and upgrades.
- Provide 1st, 2nd, or 3rd line support during yacht travel, based on your level of ability.
- Collaborate with a senior engineer on all physical tasks, ensuring a cohesive and efficient workflow.
- Receive extensive training to enhance your proficiency in the maritime technical support domain.
Skills/Must have:
- Cisco / Aruba Network Support Experience
- Strong soft skills for effective communication and collaboration.
Nice to Have:
- Hands-on installation experience.
- Satellite technology experience.
- Server and desktop support experience.
Benefits:
- Global Exposure: International travel opportunities to diverse locations.
- Training and Development: Extensive training provided to enhance your technical and maritime skills.
- Career Advancement: Work alongside experienced professionals and advance your career in a unique industry.
Salary:
- £30,000 - £50,000 basic per annum, based on your experience