VoIP Service Desk Engineer - Solutions Provider
1449916
Posted: 11/08/2023
- €2,500-3000 per month
- Rotterdam, Netherlands
- Permanent
- Telecoms
- IP Networking & Transmission
Are you ready to advance your career with a leading cloud and VoIP solutions provider?
You'll have the opportunity to join a team that offers a clear progression plan and comprehensive training, ensuring you excel in the field of VoIP service.
- You'll be the primary point of contact for customers experiencing issues, providing exceptional support.
- You'll troubleshoot and monitor the network, ensuring optimal performance.
- You'll play a crucial role in carrying out hardware and software updates, keeping the network up to date.
This position offers a competitive salary and an attractive package of benefits:
- 7-month fixed-term contract, with the potential for a permanent role.
- 25 vacation days to recharge and relax.
- 8% holiday allowance to enhance your overall compensation.
- A provided laptop to support your work.
- Travel allowance of €0.21 per km to make your commute more convenient.
- On-call compensation of €140 per month, recognizing your dedication.
If you're interested in this opportunity, apply here!
Responsibilities
- Act as a point of contact for customers experiencing issues
- Troubleshoot and monitor the network
- Carry out hardware and software updates on the network
- Onboard new users on to the system
Experience & Skills
- Experience in a service desk
- The ability to communicate well in Dutch and English
- Good communication skills
- Customer service experience
- MBO or HBO level IT study
Salary Details
- €2,500-€3,000 gross per month
- 7 month fixed term contract- with a view to permanent one
- 25 vacation days
- 8% Holiday allowance
- Laptop
- Travel allowance of €0.21 per km
- On call compensation of €140 per month
Holly Staff
Network Consultant BLX