Cisco Network and Security Engineer - MSP

Are you a CCNA-level engineer looking to step up into deeper Cisco security work and gain real progression towards CCNP? This is a rare chance to join a high-performing, fully remote NOC team supporting a wide range of Cisco technologies across switching, firewalls, wireless, and security platforms. With structured development, exposure to advanced tooling, and full certification support, this is an ideal move for someone ready to grow rapidly.

You will join a Cisco-focused team providing hands-on support across multiple customers, owning incidents, working on small projects, and sharpening your skills in a fast-paced MSP environment. This role replaces a senior engineer leaving mid-February, so you will step into a well-defined position with a full handover.

Interested in learning more?  Apply today! 

What’s in it for you:

• A pathway into advanced Cisco security engineering with full support toward CCNP
• Fully remote role with rare site visits, giving you flexibility without sacrificing technical depth
•  Exposure across the full Cisco ecosystem including ASA, FTD, ISE, Umbrella, switching, and wireless
• A stable, well-run NOC with strong leadership and a culture of growth
• Opportunity to take on both incident ownership and project work for long-term development

Responsibilities:

• Manage inbound support tickets and prioritise P1 and P2 incidents
• Work on small, low-complexity projects to support the wider project engineering team
• Troubleshoot and support Cisco security tools including ASA, FTD, FMC, ISE, Umbrella, and Secure Endpoint
•  Provide switching support across Catalyst and Nexus environments
• Carry out updates, asset management, and documentation improvements
•  Deliver strong customer service and actively go beyond contractual obligations
• Attend occasional customer sites (typically once per month, travel fully expensed)

Skills / Must Have:

• Cisco security exposure across ASA, FTD, and ideally, ISE or Umbrella
• Strong switching skills across Catalyst and Nexus
• Basic wireless knowledge
• Experience in an MSP or multi-customer environment
• CCNA level as a minimum, with the desire to progress to CCNP
• Ability to work independently in a remote environment
• Clear communication and strong customer-facing ability

Nice to Have:

• VMware or Windows troubleshooting experience
• Cisco Wireless experience
• Experience with Secure Endpoint or FMC
• Any progress toward CCNP

Benefits:

• Fully remote working
• On-call rotation approximately 1 week in 4 (often less due to rota size)
• Retainer paid at £200 per week plus enhanced overtime payments
• All travel costs for customer visits covered
• Strong certification and career development support
• Pension, holiday allowance, and full MSP progression path

Salary:

• £45,000