Data Center Technician II - Consultancy

Keen to join a company that champions growth and development?

Join a leading global IT solutions and managed services provider headquartered in Silicon Valley, operating across international markets with a large team of dedicated technology professionals. Partnering with some of the world's most recognizable enterprises and hyperscale organizations, the business drives operational efficiency through innovative technology, software services, and mission-critical infrastructure support.

The company is seeking an experienced Data Center Technician II to support a global hyperscaler’s data center operations. Performing hands-on work across server hardware and structured cabling, the successful candidate will execute installations, maintenance, equipment moves, troubleshooting, and decommissioning while collaborating with technical teams to keep mission-critical infrastructure safe, reliable, and efficient.

Ready to take your expertise to the next level? Get in touch today!

Responsibilities:

• Provide technical support at data center sites, including participation in a 24/7 operational environment.
• Install, move, maintain, and decommission data center equipment, including cabinets, shelves, power strips, rails, cabling, servers, storage, and related devices.
• Verify and label equipment, racks, and cables in line with work requirements and site standards.
• Manage work through the designated ticketing system and communicate clearly and promptly with customers and stakeholders.
• Record completed work and update relevant diagrams, inventory records, and operational logs.
• Follow standard operating procedures, program and safety policies, and security requirements while meeting quality and productivity expectations.
• Troubleshoot routine and moderately complex hardware, cabling, power, and connectivity issues, escalating more complex or unfamiliar problems as needed.
• Coordinate with technicians, engineering teams, and site operations to complete installations, maintenance, troubleshooting, and other operational work.
• Share technical knowledge and provide day-to-day support to less experienced technicians within established procedures.
• Help onboard new team members by explaining site practices and reinforcing standard procedures.
• Identify potential issues and process improvements related to efficiency, quality, safety, and documentation, and contribute to improvement efforts.
• Maintain a professional, collaborative working relationship with customers, stakeholders, vendors, and internal teams.
•  Carry out other related duties as assigned.

Skills/Must Have:

• High school diploma or GED and three to five years of relevant experience, or an equivalent combination of education and experience.
• Understanding of data center practices, including basic fault tolerance, cable routing, and power usage calculations.
• Knowledge of data center electrical, HVAC, and bandwidth infrastructure, as well as fiber and copper cabling topologies.
• Familiarity with networking components and infrastructure.
• Experience managing cables and installing fiber and copper cabling in a data center.
• Ability to operate material handling equipment such as server lifts and pallet jacks. Forklift operation requires appropriate certification.
• Ability to install power, copper, fiber, and other cabling according to ticket requirements and site procedures.
• Familiarity with copper and fiber testing equipment.
• Ability to use ticket management systems effectively.
• Ability to adapt to changing priorities and work conditions.
• Strong written and verbal communication skills in English.
• Working knowledge of computer hardware.
• Proficiency with standard desktop tools and applications, including Microsoft Office, Outlook, and web browsers.
• Reliable transportation to work locations.

Salary:

• €40k + Benefits