Data Governance Specialist - Utilities

Looking for a role with plenty of growth opportunities?

Join one of the world's leading IT services, consulting, and business solutions organization. Backed by decades of experience, the company consistently ranks among the top global IT service providers. With an international presence across multiple countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail.

The leading consultancy firm has partnered with a large scale utilities organisation. They are seeking a Data Governance Specialist for a 6-month hybrid contract role based in Warwick (3 days on-site) to support a large-scale CRM re-platform and billing transformation programme. The role sits at the intersection of business, data, and technology - governing the migration of customer data from Salesforce to Microsoft Dynamics 365, while embedding data governance into a new Charging & Billing solution built on Power Platform.

Ready to make a move? Get in touch and apply today!

Key Responsibilities:

• Define and enforce data governance standards across migration activities, supporting data mapping, transformation rules, validation, and reconciliation between Salesforce and D365.
• Establish governance frameworks for charging and billing data models within Power Platform, ensuring auditability, traceability, and compliance of billing data.
• Define and monitor customer data quality metrics - including accuracy, duplication, and completeness - and drive the creation of a trusted single customer view across CRM, billing, and operational systems.
• Maintain data catalogues, glossaries, and lineage for customer, charging, and billing data using tools such as Microsoft Purview.
• Ensure compliance with GDPR, data privacy requirements, and Ofgem regulatory reporting expectations, while supporting audit readiness and identifying data-related risks.

Required Skills/Qualifications:

• Data governance & quality expertise - 3-5 years in data governance, data quality, or data management roles, with strong experience defining data quality rules, validation, and reconciliation processes.
• CRM data migration experience - Proven experience on data migration projects, ideally involving CRM platforms, with knowledge of both Salesforce and Microsoft Dynamics 365 data structures.
• Data governance frameworks - Solid understanding of recognised frameworks such as DAMA-DMBOK, with the ability to embed governance practices into complex transformation programmes.
• Power Platform & Microsoft tooling - Familiarity with Power Platform (Dataverse) data models, with hands-on exposure to Microsoft Purview and Azure Data Platform being a strong advantage.
• Stakeholder engagement - Strong ability to partner across business and technical teams, including product owners, data owners, and stewards, acting as a trusted advisor on data governance throughout the programme.

Work Arrangements:

• Hybrid (3 times a week)
• Based in Warwick
• 6 month contract

Rate: 

• £450 per day Inside IR35