DC Server Operations Engineer - Consulting

Are you looking for a new opportunity?

Join a leading global IT solutions provider trusted by some of the world’s most recognized and innovative organizations. Founded over 2 decades ago, the business has expanded across multiple countries with a team of more than 2,000 IT professionals. Focused on helping clients improve decision-making, drive operational efficiency, and gain a competitive edge, the organization combines world-class talent, clear vision, and innovative technology to deliver impactful solutions. 

The organization is seeking a Data Centre Operations Engineer to support critical production infrastructure across large-scale data centre and colocation facilities. This role involves troubleshooting server hardware, physical connectivity, fibre infrastructure, and Linux-based systems while coordinating operational activities across global production environments focused on uptime, operational excellence, and large-scale infrastructure delivery.

Ready to make a move? Get in touch and apply today!

Responsibilities:

• Troubleshoot server hardware, physical connectivity, optics, fibre infrastructure, and related production issues within live environments
• Perform server break/fix activities and coordinate troubleshooting across hardware, cabling, circuits, and connectivity issues
• Use Linux command line tools to perform diagnostics, connectivity checks, log analysis, and infrastructure troubleshooting
• Support Layer 1 physical troubleshooting activities across server and network infrastructure environments
• Coordinate Smart Hands / Remote Hands vendors and onsite technicians during incidents, maintenance, and implementation activities
• Manage circuit MACDs including moves, adds, changes, and disconnections
• Coordinate with ISPs, colocation providers, vendors, and internal operations teams to resolve production issues
• Track and manage infrastructure requests, tickets, inventory records, and operational updates through internal systems and JIRA
• Support server, circuit, and spares inventory management and perform regular infrastructure audits
• Execute maintenance activities and follow detailed operational procedures, technical instructions, and MOPs
• Maintain accurate operational documentation and provide implementation reporting where required
• Support production operations environments with a strong focus on uptime, operational standards, and process adherence
• Participate in an on-call rotation supporting operational incidents and maintenance activities

Required Skills/Qualifications:

• 2+ years' experience within Data Centre Operations, Server Operations, Infrastructure Operations, Cloud Infrastructure, or Enterprise IT Infrastructure environments
• Experience supporting physical server infrastructure within data centre, colocation, cloud, or large-scale enterprise environments
• Experience troubleshooting server hardware and physical infrastructure issues within production environments
• Strong understanding of fibre infrastructure, optics, cabling, physical connectivity, and hardware troubleshooting
• Basic Linux/Unix command line troubleshooting experience
• Experience working within ticketing systems such as JIRA or similar platforms
• Experience coordinating with vendors, field engineers, Smart Hands teams, colocation providers, or ISPs
• Strong troubleshooting and fault isolation skills across hardware, infrastructure, connectivity, and operational processes
• Experience following MOPs, operational procedures, and technical implementation documentation
• Strong communication skills with the ability to coordinate across multiple operational teams and external providers
• Able to work independently within fast-paced operational environments

Benefits:

• Opportunity to support one of the world’s most advanced hyperscale infrastructure environments
• Exposure to large-scale production operations supporting globally distributed infrastructure
• Work across server, network, connectivity, and data centre infrastructure disciplines
• Strong long-term project pipeline within a rapidly growing environment
• Excellent opportunity to develop experience within hyperscale and cloud infrastructure operations

Salary:

• Competitive and negotiable depending on experience