Forward Deployed Engineer - Telecommunications

Are you looking for an exciting new opportunity? 

Join a software company providing an AI-driven, all-in-one Operations Support System (OSS) and Business Support System (BSS) platform for internet service providers and telecommunications companies.

This is a great opportunity for a Forward Deployed Engineer to help telecommunications providers design, implement, and optimise modern network solutions. The ideal candidate will work closely with customers and internal teams in a customer-facing technical role, combining telecom network engineering, software workflows, and solution architecture to turn complex network requirements into scalable, practical solutions.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• High-impact technical work: Solve complex telecom challenges and help shape how service providers manage and automate their networks.
• Cross-functional exposure: Work directly with customers while collaborating with Sales, Product, and Software Engineering teams.
• Autonomy and innovation: Take ownership of technical solution design and contribute to the development of scalable network automation capabilities.
• Assess customer network environments, infrastructure, and operational workflows.
• Analyze network architecture across CPE, access, transport, core, and OSS/BSS systems.
• Document network topologies, integration requirements, dependencies, and technical constraints.
• Translate customer requirements into tailored technical solutions and implementation plans.
• Support technical discovery, solution design, and qualification alongside Sales teams.
• Develop and configure workflows using JavaScript or TypeScript.
• Provide technical guidance throughout customer onboarding and implementation.
• Define network provisioning and automation requirements for software engineering teams.
• Establish repeatable processes for technical discovery, scoping, and solution delivery.
• Collaborate with Product and Engineering to communicate customer needs and improve platform capabilities.
• Ensure solutions are scalable, maintainable, and aligned with customer objectives.

Skills/Must have:

• 5+ years of experience in network engineering, solutions architecture, sales engineering, or a related technical role.
• Strong understanding of telecommunications networks and service provider infrastructure.
• Experience with network architecture, provisioning, integrations, and operational workflows.
• Ability to understand and develop workflows using JavaScript or TypeScript.
• Familiarity with OSS/BSS systems and telecom network environments.
• Strong technical documentation, analytical, and problem-solving skills.
• Excellent communication and presentation skills with technical and non-technical audiences.
• Ability to build strong relationships with customers and cross-functional teams.
• Self-motivated, adaptable, and comfortable managing responsibilities independently.
• Bachelor's degree in Computer Science, Network Engineering, or a related field, or equivalent practical experience and relevant certifications.
• Willingness to travel frequently within the United States for customer engagements and implementation milestones.

Benefits:

• Health, vision, dental, 401k, stock options plan, flexible vacation. 

Salary:

• $200,000 - $300,000 Base Salary with Equity