IT Support Engineer - Telecommunications

Are you looking for an exciting opportunity?

Join a leading technology provider delivering hardware, software, connectivity, and cybersecurity solutions to the maritime industry. The organisation supports more than 10,000 vessels worldwide with innovative IT services, 24/7 customer support, and solutions designed to meet the evolving technology needs of ship operators.

The company is looking for an IT Support Engineer to provide 1st and 2nd line support across the business involving hands-on troubleshooting, user support, and exposure to a wide range of technologies within a fast-paced maritime environment.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Provide 1st and 2nd line IT support to end users (remote and onsite)
• Troubleshoot and resolve Windows OS, hardware, and software issues
• Support and administer Microsoft 365 (M365) environment
• Handle user account management, permissions, and access requests
• Escalate complex issues to senior engineers when needed
• Maintain accurate documentation of incidents and resolutions
• Assist with IT projects, system upgrades, and deployments
• Ensure high levels of customer service and timely issue resolution

Skills/Must have:

• Fluent in Greek and English (spoken and written)
• Proven experience in 1st and 2nd line IT support
• Strong knowledge of Microsoft 365 (M365)
• Solid experience supporting Windows environments
• Good troubleshooting and problem-solving skills
• Strong communication and user-facing skills

Salary:

• €1,600 Per Month