IT Technician (L1/L2) - Systems Integrator

Join a managed IT and cybersecurity provider specialising in secure cloud solutions, compliance, and data protection services. The company supports organisations with managed IT, cybersecurity, and cloud technologies focused on security and regulatory standards.

An exciting opportunity has opened for an IT Technician (L1/L2) to support SMB clients across multiple environments. The role offers hands-on experience with Microsoft 365, Intune, and endpoint technologies within a modern Microsoft-focused infrastructure.

Ready to make a move? Get in touch and apply today!

Responsibilities:

• Resolve M365 issues across Exchange Online, SharePoint, Teams, and OneDrive
• Manage endpoints via Intune (enrolment, compliance, app deployment, Autopilot)
• Support identity and access in Entra ID (users, MFA, Conditional Access basics)
• Work with Defender for Endpoint and Defender for Office 365
• Provide light network troubleshooting and occasional onsite support

Required Skills/Qualifications:

• 1+ year experience in an MSP or service provider environment
• Solid Microsoft 365 administration experience
• Hands-on experience with Intune
• Strong communication and ticket management discipline
• Nice to have
• Microsoft certifications

Location:

• Sydney (Hybrid with occasional site visits)

Salary: 

• Up to $75k + Super