L2 IT DC Engineer - AI Infrastructure

Join one of the fastest-growing AI infrastructure companies in the world, supporting the large-scale GPU clusters that power next-generation AI platforms. The organisation is rapidly expanding its high-performance infrastructure to meet the growing demand for AI compute.

The role focuses on troubleshooting complex hardware issues across high-performance servers, collaborating with infrastructure engineers and L3 specialists, and improving support processes across a rapidly expanding AI cloud environment. This is a hands-on technical role offering strong exposure to modern GPU infrastructure and enterprise hardware.

Ready to take your expertise to the next level? Get in touch today!

Responsibilities:

• Diagnose and resolve complex hardware faults across enterprise servers and GPU clusters.
• Investigate hardware incidents, implement workarounds and drive permanent resolutions.
• Provide advanced L1/L2 support through the ticketing system while escalating where appropriate.
• Work closely with Infrastructure Engineers and L3 teams on complex diagnostics and root cause analysis.
• Support server, storage and basic network infrastructure within the data centre.
• Improve operational procedures, documentation and technical knowledge sharing across the team.

Skills/Must Have:

• Strong experience supporting enterprise server hardware within a data centre environment.
• Advanced hardware troubleshooting and break/fix experience.
• Strong Linux/Unix command line skills.
• Experience with monitoring tools, diagnostics and hardware performance analysis.
• Knowledge of networking fundamentals and basic network troubleshooting.
• Excellent troubleshooting mindset with experience working to SLAs in a production environment.

Benefits:

• Bonus Scheme 
• Pension

Salary:

• Up to €40,000 gross per year