Lead Security Analyst (OT) - Consultancy

Looking for a role with plenty of growth opportunities?

Join a growing OT cyber security provider delivering SOC services to customers across financial services, asset management, renewable energy, and critical infrastructure. The organisation is rapidly expanding its SOC offering and works closely with customers to help them understand and strengthen their security posture.

The company is looking for a senior, client-facing SOC Manager to act as a key point of contact between customers and technical SOC teams. The role focuses on helping customers understand their security posture, alerts, incidents, and recommendations in clear business terms, while using strong technical knowledge across SOC operations, monitoring, detection, and incident response. The position is ideally hybrid from Hammersmith, with UK-remote options also considered and regular travel to customer sites, particularly across London and Scotland.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Act as a senior client-facing contact for SOC customers.
• Build trusted relationships with customer security and business stakeholders.
• Explain SOC findings, threats and incidents in clear business language.
• Translate technical security information into practical recommendations.
• Lead regular service reviews and customer meetings.
• Support customers through security incidents and escalations.
• Understand customer environments, risks and changing security requirements.
• Work closely with SOC analysts and technical teams to provide accurate customer updates.
• Ensure customers understand the value and capabilities of their SOC service.
• Identify opportunities to improve customer security outcomes and service delivery.
• Help shape client-facing SOC processes as the business scales.
• Manage communication between customers and internal technical teams.
• Travel to customer sites across London and Scotland when required.

Skills / Must Have:

• Senior experience within a SOC, Cyber Security, Security Operations or Technical Account Management environment.
• Strong understanding of SOC operations, monitoring, alerting and incident response.
• Exceptional written and verbal English communication skills.
• Ability to explain complex cybersecurity concepts to non-technical stakeholders.
• Strong customer-facing and relationship-management skills.
• Comfortable leading meetings with senior customer stakeholders.
• Ability to remain calm and credible during incidents or escalations.
• Commercially aware, with an understanding of customer needs and expectations.
• Comfortable working across multiple customers and priorities.
• Willingness to travel to customer sites when required.

Desirable Skills:

• OT cybersecurity experience.
• Experience working with energy, utilities, renewable energy or critical infrastructure organisations.
• Experience working with financial services or asset management customers.
• Previous Technical Account Manager, Customer Success or Client Services experience within cybersecurity.
• Experience working with managed SOC / MSSP services.

Benefits:

• Senior position within a rapidly scaling cybersecurity business.
• Significant influence over the development of the customer-facing SOC function.
• Exposure to senior stakeholders across multiple industries.
• Hybrid working from Hammersmith or UK-remote.
• Travel opportunities across the UK.
• Opportunity to work across both IT and OT cybersecurity environments.

Salary:

• Competitive salary based on experience and qualifications