Network Operations Engineer - Internet Service Provider

Ready to take the next step in your career?

Join a mission-driven broadband provider committed to strengthening local communities through reliable connectivity. Since 2015, the organisation has focused on closing the digital divide by delivering industry-leading, gigabit-capable fibre broadband to towns and villages often underserved by traditional providers. Recognising the transformative impact of ultrafast, dependable internet, it continues to empower individuals, businesses, and communities with the connectivity they need to thrive.

Don’t miss out on this exciting opportunity and apply today!

Responsibilities:

• Act as an escalation point for technical issues across support and field teams
• Monitor network performance and troubleshoot faults
• Support network configuration changes and software upgrades
• Maintain monitoring tools and network documentation
• Respond to and manage incidents and outages
• Ensure stable and reliable network services

Skills/Must Have:

• CCNA, JNCIA, or equivalent experience
• Strong knowledge of IP protocols, routing (BGP, OSPF), MPLS, Ethernet, and firewalling
• Experience with vendors such as Juniper, Cisco, or Adtran (preferred)
• Background in telecoms, IT, or NOC environments
• Self-sufficient, organised, and comfortable in a fast-paced setting

Benefits:

• Join a high-growth, purpose-driven business
• Strong career development opportunities
• Collaborative and supportive culture

Salary:

• £45,000 – £55,000 salary + company benefits